Returns & Exchanges

We want you to love your hydration experience, so we offer a 14-day return window for all unused and unopened products in their original packaging. Please note that for hygiene reasons, drinkware and opened microdrink packs cannot be returned once the seal is broken.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Carefully pack your unopened items in their original boxes to ensure they are protected during transit to our warehouse.

3

Ship It Back

Attach the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing